Privacy Policy

Goman Live ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered localization management platform.

Please read this Privacy Policy carefully. By using Goman Live, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

1. Information We Collect

1.1 Information You Provide Directly

When you register for an account, use our services, or contact us, we collect information you provide directly:

• Account Information: Email address, name, password (encrypted), profile picture (optional)
• Authentication Data: If you use social login (Google, GitHub), we receive basic profile information from these providers
• Translation Content: All translation keys, values, namespaces, and localization data you create or upload
• Datasets and Prompts: AI training datasets and custom prompts you create for translation context
• Application Settings: Configuration data for your projects including language settings and preferences
• Communication Data: Messages you send us via contact forms or support requests
• Payment Information: Billing details processed through our payment provider (we do not store full credit card numbers)

1.2 Information Collected Automatically

When you access our Service, we automatically collect certain information:

• Device Information: Device type, operating system, browser type and version, screen resolution
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the platform
• Usage Analytics: Feature usage patterns, translation statistics, API usage metrics, and token consumption
• Cookies and Similar Technologies: See our Cookie Policy for details

1.3 Information from Third Parties

• Social Authentication: When you log in via Google or GitHub, we receive your public profile information
• MCP Integrations: When you use our MCP integration in IDEs, we receive translation requests and commands

2. How We Use Your Information

We use the information we collect for the following purposes:

3. AI Processing and Your Data

3.1 How AI Translation Works

When you use our AI translation features, your content is processed as follows:

• Your source text and context are sent to Large Language Model (LLM) providers for translation
• If RAG (Retrieval-Augmented Generation) is enabled, relevant existing translations may be included as context
• Custom prompts you create are used to guide the translation style
• Token usage is tracked for billing and plan enforcement

3.2 AI Data Retention and Third-Party Processing

Our practices: Goman Live does not use your translation content to train our own AI models. Your datasets and prompts remain under your control and are only used to provide context for your own translations.

Third-party AI providers: When you use AI translation features, your content is sent to third-party Large Language Model (LLM) providers for processing. These providers have their own data policies regarding how they handle and potentially use data sent through their APIs. We recommend reviewing the privacy policies of our AI providers (such as OpenAI, Anthropic, or others we may use) to understand their data practices.

Important considerations:

• We use API access to AI providers, which typically has different (more privacy-focused) data handling than consumer products
• We do not opt-in to data sharing programs with AI providers where such options are available
• You should avoid submitting highly sensitive, confidential, or personally identifiable information through AI translation features
• AI provider policies may change over time; we will update this policy if there are material changes affecting your data

3.3 AI Chat Feature

Conversations with our AI Chat assistant are processed to provide translation help and suggestions. Chat history is stored in your session and can be cleared at any time.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who assist us in operating the Service:

• Firebase (Google): Authentication, database, and hosting
• LLM Providers: AI translation processing (OpenAI and similar)
• Payment Processors: Secure payment processing
• Analytics Services: Usage analytics and performance monitoring

4.2 Shared Applications

When you share an application with other users, they will have access to the translation content within that application according to the permissions you grant (read, write, delete access to translations, datasets, prompts, etc.).

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/HTTPS) and at rest
• Authentication: Secure authentication via Firebase Auth with support for social login providers
• API Security: API keys are hashed and shown only once upon creation
• Access Controls: Role-based access control and granular permissions for shared applications
• Regular Audits: Security practices are regularly reviewed and updated

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data according to the following guidelines:

• Account Data: Retained while your account is active and for 30 days after deletion
• Translation Content: Retained while your account is active; deleted upon account termination
• Usage Analytics: Aggregated analytics data may be retained indefinitely; individual event data is retained for 12 months
• Billing Records: Retained for 7 years as required by tax and accounting laws
• Support Communications: Retained for 2 years for quality and training purposes

7. Your Rights

Under the General Data Protection Regulation (GDPR) and similar laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a machine-readable format (JSON, XML)
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at goman.live.service@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

8. International Data Transfers

Your data may be processed in countries outside your country of residence, including the United States and European Union member states. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Data processing agreements with all service providers
• Compliance with applicable data protection frameworks

9. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Email notification to the address associated with your account
• Prominent notice on our website
• Updating the "Last updated" date at the top of this policy

Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: